We are the major supplier of business process outsourcing (BPO) services to the UK life and pensions industry and an emerging presence in international life assurance markets where we provide a broad range of integrated services that mirror the operations of a traditional life and pensions business.
Working in partnership with over 20 well known UK and international financial services providers we administer life, savings and pensions policies on their behalf. Our delivery network is also now well established in Europe and in International markets where we have experience in co-ordinating services in 12 different countries, supporting over 250 product types.
We also have an established offshore presence in India that we have been developing since 2004 where we now have a strong, proven track record for seamlessly transferring and transforming existing operations for UK customers yet still delivering to the highest operational standards. In total we have four large centres in India in three cities with one in Mumbai, two in Pune and one in Bengaluru (ex Bangalore).