With 15 years' experience of working in the UK financial services market we have developed proven ways of working based on established practical knowledge.

We provide life and pensions administration policies on behalf of over 20 well known UK financial service providers including household names such as Zurich, Prudential and the Royal London Group, to name just a few, handling around 100 million customer contacts per year.

Our experience runs across the full range of life, investments and pension products from consumer protection, bulk purchase annuities, income drawdown, retirement savings and income.

In providing life assurance and pension administration, customer contact, actuarial, claims, underwriting, consultancy and technology services we are proud to say we have delivered c£159m of value to our existing contracts.

Our back office supported one of our clients in achieving £1bn of sales on a single product range in three years and our service has contributed significantly to our clients being recognised by the financial services industry awards year after year. 

At a glance

  • 11 locations within the UK
  • 15 years' experience
  • c£159m of value delivered to our existing contracts
  • Approx 100 million customer contacts handled annually