Our services

From policy administration, service support and customer contact, claims management and underwriting services we mirror the operations of a traditional life and pensions business to form partnerships that help support and develop your organisation, services and processes.

 

We have built a wealth of experience to help you develop solutions for every challenge facing the life and pensions market. We have revenue generation, retention and customer tracing solutions and can manage a diverse portfolio of change for you from simple low cost changes, through major regulatory changes such as gender neutral pricing or the FSA’s Retail Distribution Review, to complex multi million pound transformation programmes.

 

This wealth of experience extends to transforming processes, people management and customer management and helps you plan and manage costs effectively while your customers receive high standards of quality and service.