Helping you to enhance your internal resources
With in-force business typically having a lifecycle of over 40 years, it’s easy to understand how operations and systems can become outdated and/or inefficient if there is not constant investment to refresh or renew them.
For many life and pension companies, inefficient operations and inflexible legacy systems are holding back the business. With the vast majority of investment typically focused on ‘keeping the lights on’ there is less investment available to develop new products and service propositions.
At Capita, we know how important it is that you can deliver high quality service to new and existing customers. We have years of experience in driving down costs associated with in-force business, by either migrating business to more modern, flexible platforms or utilising robotics to enable greater self-serve capabilities for customers and automation to reduce administration costs for routine processes.
Follow the links below to discover how we can work alongside your organisation to tackle your in-force optimisation.
Whether you are an existing provider looking to launch new products or a market entrant, our virtual product solution encompasses all your technology and administration needs.Learn more
We can help organisations adopt a customer-centric digital enterprise, minimise risks and improve compliance.Learn more
Get in touch if you have a question or would like to explore how our solutions could help your organisation.Get in touch