Blog and news

Your one-stop-shop for all news and posts related to us - from new clients, to customer satisfaction and engagement, industry insights, and more!

Robotic process automation - Why is RPA so popular?

Robotic process automation (RPA) is the application of software to automate tasks and processes otherwise performed by humans. It replicates actions otherwise performed by a mouse and a keyboard. RPA can automate end-to-end process either partially or completely.

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German data privacy law and outsourcing in the Insurance Industry

Michael Mitterer   

Due to recent changes in the German Criminal Code regarding the transfer of private information to third parties, insurers will find it much easier to outsource their administrative processes to external providers in the future. The digital transformation and greater use of technology among businesses has made this change necessary according to the German lawmakers.

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Capita shortlisted for GSA award

The Global Sourcing Association (GSA) has released its shortlist for the GSA UK’s fifth annual Professional Awards and we are delighted to report that Capita has been nominated in six different categories.

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Capita sponsors the 2016 Bancassurance Europe conference

On the 29th and 30th September, Capita Life and Pensions proudly sponsored the event which was held at the Hotel Kempinski in Bristol, Berlin. Using the theme 'Stay ahead of the game, be innovative' speakers from the leading financial service providers in Europe reflected on the challenges facing the industry and the best techniques to set to their strategies.

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