Distribution support

Whether your distribution channels need to adapt to changing regulations, growing threat of disruptive technologies such as Internet of Things (IoT) or changing trends of customer, our bespoke and hybrid distribution support solutions can help reshape and improve the movement of your service offerings from customer journey, payments and right up to your original producer or supplier of your products.

Our agile and holistic solutions put your customers at the heart of everything you do. We help you explore, develop and design products, services and business models that will meet your customer expectations and also help you access multitude of markets to generate new revenue streams.

We help our clients maintain relevance, unlock value, achieve competitive advantage and help them keep up with the pace of change.

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Our approach

We work with our clients to create bespoke solutions that meet their needs and expectations of their customer and industry standards. Our initial steps are to examine and understand the interactions between their customer and distribution channels through a series of data analysis, which help us understand the different levels of customer satisfaction and dissatisfaction.

 

We will use this report to understand the different levels of measurement that will enable us to support and design solutions to increase customer experience, integrate end-to-end buying experience and deliver products and services in the most efficient manner.  

Administer approximately 16 million policies in the UK, Ireland and internationally

230 specialists

Have over 230 experienced claims and underwriting specialists across the UK

We will put in bespoke and hybrid systems and process to assess, analyse and enhance customer journey at industry standards and help our clients maintain their competitive edge.

We design, enable and enhance performance and efficiency through the services, processes and tools our clients currently have in place.

We can provide the following service enablement:

  • Diagnostic services
  • upgradeability
  • connectivity
  • repairability
  • outsourcing

We help identify and put in place digital and technical solutions to enhance the quality and efficiency of all our clients distribution support channels, to increase their agility, capabilities, performance and delivery industry standards.

We tailor our solution to meet your operational and regulatory business needs and can service a variety of fund structures including open ended, closed ended, listed and unlisted

Our solutions help streamline day-to-day operations for buying and selling and maintaining securities, annuities and policies in broker-dealers done in a trusted company home offices.

Client testimonial

We are very happy with the quality of service provided by the team. We really appreciate how the team understand how our business works and what makes us different from other clients. We feel that we receive a personal bespoke service and it is.

Connecting with you

Get in touch if you have a question or would like to explore how our solutions could help your organisation.

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Awards and accreditations