Corporate responsibility

We are committed to growing Capita in a transparent and responsible way. Corporate responsibility means different things to different businesses.

For us, corporate responsibility means acting responsibly in all that we do and adding value, not only in our commercial activities, but beyond these to support all our stakeholders, including the communities in which we work.

Our responsible behaviours underpin our business, enhance our multiple relationships and further motivate our people. The result is a better and more sustainable business.

Corporate responsibility in action

Green week

We take a proactive approach to good environmental management. Green Week, our biggest annual environmental awareness week, is one of the ways we engage our employees. The week is all about raising awareness of our environmental impact, both as a business and as individuals, and sharing ideas on how we can be more environmentally responsible. Last year we asked colleagues to make and share Green Week pledges, each committing to a positive environmental action. 

Alzheimer's society

Our two-year corporate charity partnership with Alzheimer’s Society began in Spring 2017 and we’ve been working closely with the Society to outline our key partnership objectives, supporting their work in uniting against dementia.

These objectives include working to make 50 per cent of our employee base Dementia Friends, supporting innovation in dementia research and initiatives, raising £500k over the course of the two-year partnership and becoming a dementia-friendly business.

Dementia Friends

As part of our charity partnership with Alzheimer’s Society, we are committed to making 50 per cent of our employees Dementia Friends. The Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia. A Dementia Friend is someone who has a greater understanding of dementia, how the condition can affect a person’s day-to-day life, and what they can do to support someone with dementia.

Employee volunteering

Teams in our Electronic Monitoring System (EMS) business used their Capita Volunteering Day last year to support a local Manchester charity, Manchester Young Lives. The charity has been working with children and young people in some of the most disadvantaged areas of Manchester for over 40 years.

The team helped to revamp both the indoor and outdoor spaces at their Moss Side Centre by offering their time to redecorate and work in the garden.

Awards and accreditations