Our story

We were built on talent, entrepreneurial spirit and a keenness to use the latest technology and thinking to transform the way organisations work.

We opened our first office in 2001 and since then we have consistently grown the scale and scope of our professional and outsourced services, supporting financial services organisations in the UK, Ireland, central-western Europe and worldwide.

We have built a reputation as a credible, financially stable and trusted partner who delivers valuable services that enable businesses to increase productivity and efficiency at the same time as reducing costs. We now employ more than 12,000 people throughout the world and are growing our business, both through acquisition and by extending the services we deliver to clients.

The key to our success lies in the knowledge and experience of our people, and here at Capita we like to empower and invest in our staff, placing them firmly at the heart of our business. Our management team and staff come from diverse and relevant backgrounds, a combination which allows us to deliver a professional, tailored service.

 

        

About Capita plc

Capita plc, which includes Capita Life & Pensions, has its headquarters in London and is a leading European provider of business process management and integrated professional support solutions, delivering back-office administration and front-office customer contact services to private and public sector organisations.

Since its founding in 1984, Capita plc has become one of the most successful outsourcing specialists in the UK market through its organic growth and targeted acquisitions. With 67,000 people at over 450 sites, including 98 business centres across Ireland, the UK, Europe, India and South Africa, Capita uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value.

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Awards and accreditations