Our leadership team

Our management is responsible for the strategic direction and development of Capita Life & Pensions.

Management members can look back on many years of experience in the field of life & pensions and have successfully demonstrated their expertise in the insurance industry. The following key members of our executive team are responsible for managing existing clients and growing our business.

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Tony Brown

Managing Director | Regulated Services

Tony is Managing Director of our Regulated Services businesses which includes Life, Pensions, Mortgages and Specialist Professional Services.

He leads our Life and Pensions accounts Aviva, Zurich, Royal London Glasgow, Royal London (CIS), Abbey Life, Chesnara, and Sun Life of Canada,  together with Specialist Professional Services, comprising Actuarial Services, Claims & Underwriting and Finance & Accounting. He also leads our mortgages business clients including The Co-operative Bank,  and brings with him a wealth of experience.   His role involves the management of teams across the UK, Dubai and India, and he has relationship and contractual responsibility for the clients within his portfolio.

Previously Tony worked for RBS group for eight years, most recently leading the Retail Branch network and Private customer channel for RBS Scotland and a large part of NatWest in England. Prior to that Tony worked for both HBOS and Prudential. 

Mark Randall, Managing Director | Zurich UK

Mark has extensive experience in operational and client management, and has spent over 20 years working in Finance Services. Mark joined Capita in 2004 and has held various positions in Operations, Account Management and Business Development.   He also is the Managing Director of our Embark account. 

Mark is currently Managing Director for our Zurich UK account, having previously been Managing Director of our Multi-Client and Digital Protection business.

Prior to joining Capita he held management positions with Zurich, Nationwide Building Society and HBOS plc. His experience in Financial Services covers Life and Pensions, Banking and Mortgages.

 

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